Frequently asked questions.
Dietary & Ingredient Information
Q: Are Ning Ning's pepper sauces gluten-free?
A: Yes, all of our current sauces are made with ingredients that are naturally gluten-free. We do not use wheat or gluten-containing products in our recipes.
Q: Are the sauces vegan or vegetarian?
A: Yes, all of our pepper sauces are 100% plant-based, making them suitable for both vegan and vegetarian diets.
Q: Do you use any artificial preservatives, colours, or flavours?
A: No. We believe in keeping the flavour as pure and vibrant as Ning Ning intended. Our sauces contain no artificial preservatives, colours, or flavours.
Q: What common allergens are present?
A: While our sauces do not contain common allergens like dairy, eggs, peanuts, tree nuts, or soy, please note that they are produced in a facility that may handle other common food allergens. If you have severe allergies, please contact us directly for more detailed information.
Q: Where are the ingredients sourced?
A: We prioritise the freshest, highest-quality ingredients available. We work with trusted (local when available) suppliers to source our peppers and fresh components, ensuring the integrity and intensity of flavour that defines every bottle of Ning Ning's.
Shipping & Delivery
Q: Where do you ship your artisan sauces? A: We currently ship to all postcodes across the United Kingdom (including Great Britain and Northern Ireland). Please check our Shipping Policy page for a complete list of any international options we offer.
Q: How long will it take to receive my order? A: We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location. You will receive a tracking number via email once your order ships.
Q: How are the glass bottles packaged to prevent breakage? A: We understand the importance of safe delivery! We use sturdy boxes and eco-friendly, custom-designed packaging to ensure your sauces are cushioned and protected from bumps and drops during transit.